How to Write the Perfect Thank You Note

The job interview isn't over once you leave the meeting room. There is still one more step to the process, the thank you note.

#1: Salute with your interviewer's name.

Start off the note with "Dear Mr./Mrs." and include your interviewer's name. When you greet with their name, it shows that it is more personalized and you put thought into writing, rather than reusing a generic template. Also, indicate the date you met and position you applied for, to help refresh their memory. Your hiring manager might be conducting multiple interviews.

#2: Express your gratitude.

A thank you note/email would not be one if you do not include "Thank you". Write that you appreciated the time they took out to meet, speak and consider you for the position.

#3: Confirm that you are interested.

Let the hiring manager know that you are still interested in the position. State how you are excited to work for the company, and how you look forward to learning and growing with them. HR professionals like to hear enthusiasm from potential candidates when applying to jobs.

#4: Promote yourself.

Write a little promotional blurb about yourself. Briefly discuss your strengths and skills, and how they would be valuable to the team. You may also want to talk about your previous experience in the hospitality industry. Basically, provide further support on why you are qualified and the best candidate for the position. 

#5: Remember to follow up.

Sum up by writing thank you once more, and suggesting to keep in contact. Mention how you can be reached again via email or phone, if your hiring manager has any further questions. If you do not hear back from him/her in about a week or so, send a friendly a reminder email.

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How to Ace Your Video Job Interview

Many companies, like ones on Harri, are embracing modern hiring methods. Video interviews are quickly becoming common practice.

Here are some tips on how to ace your next video interview:

#1: Do a technology test run.

You do not want to miss out on the job interview due to technical difficulties. Double check to see that all your technology, including your video/webcam software, microphone and speakers, are running properly. 

#2: Practice in front of your screen.

In addition to making sure your equipment is working, conduct a trial video job interview. Ask a friend to pretend and play the role of the hiring manager. Rehearsing, even for a little bit, can help calm your nerves. Maybe consider practicing and answering the most common restaurant job interview questions during the mock interview.

#3: Be distraction free.

It is essential that you select a place where you will not be disturbed.

• Interview in a quiet, well-lit space, so that your interviewer can hear and see you clearly.
• Good lighting is also appreciated. Sit in front of a light source, rather than behind it, because it will create shadows.
• Turn off of silence your phone during the interview.

#4: Dress as if you would in a face-to-face interview.

Even though you are not sitting in on an in-person interview, you still have to be in presentable attire. Wear a button-down or blouse, and pants. It is important to dress in a complete outfit because it will help you feel and project professionalism when you speak with your potential employer.

#5: Send a thank-you note and follow up.

As you would in any other interview, remember to thank the person you interviewed with for their time. After, send them an email, so that you can easily contact them in a week or two about updates in your job status.

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High Projections for Restaurant Job Growth in 2016

Restaurant job growth is projected to outpace the overall economy in 2016, and the industry will add more than 300,000 jobs for the sixth consecutive calendar year, according to the NRA’s Chief Economist Bruce Grindy. His Economist’s Notebookcommentary and analysis appears regularly on Restaurant.org and Restaurant TrendMapper.

The restaurant industry continues to be one of the strongest job creators in the economy, with industry job growth outpacing the overall economy for the 16th consecutive year in 2015. Eating and drinking places, the primary component of the restaurant industry accounting for three-fourths of the total restaurant and foodservice workforce, added jobs at a 3.2 percent rate in 2015. This was more than a full percentage point above the 2.1 percent gain in total U.S. employment.

The industry’s 2015 gain marked the fourth consecutive year with job growth of at least 3 percent, the longest streak since the mid-1980s. With job growth outstripping the overall economy in each of the last 16 years, the eating-and-drinking-place sector saw its employment level jump by 38 percent. In contrast, the total number of jobs in the economy increased by only 10 percent during the same period.

Within the industry, job growth remained broad-based in 2015, with most of the major segments posting solid gains. The snack-and-nonalcoholic-beverage-bar segment – which includes concepts like coffee, doughnut and ice cream shops – led the way with a robust 6.5 percent employment gain in 2015, the fourth consecutive year with growth above 5 percent.

The quickservice segment added jobs at a 3.4 percent rate in 2015, while the tableservice segment expanded payrolls at a 3.3 percent pace.

Looking ahead, the NRA expects eating and drinking places to add jobs at a 3.0 percent rate in 2016, which will represent the fifth consecutive year in which the restaurant industry registered job growth of at least 3 percent. In comparison, the overall economy hasn’t posted job growth of 3 percent since 1994.

The projected 2016 increase will also represent the sixth consecutive calendar year in which restaurants added more than 300,000 jobs.

For the national labor market, 2015 was the strongest year yet in the aftermath of the Great Recession. The national economy added a net 2.9 million jobs on an annual basis in 2015, and the 2.1 percent employment increase was the strongest gain in 15 years.

Although the economy is expected to build on 2015’s positive performance, growth will likely be somewhat slower in 2016. The NRA projects total U.S. employment to increase 1.8 percent in 2016, down slightly from the 2.1 percent gain posted in 2015.

(via National Restaurant Association)

How to Answer the Most Common Hotel Job Interview Questions

 

We previously went over how to answer the most common restaurant job interview questions. To continue on with the series, today we will be reviewing how to approach the questions typically asked in a hotel job interview. Do keep in mind that there can be some overlap between restaurants and hotels, since after all, both are part of in the hospitality industry.

What do you know about our company?

Again, research is a must when preparing for an interview. There are a lot of people that work in the hospitality field, and they are proud of what they do. Hotel hiring managers are aware of that, so when they are looking to recruit, they want to find someone who is also as passionate about the job they are applying for and the company that they will be working for. Things that you may want to know in advance include, names of senior staff members or decision makers, big accomplishments that the hotel has achieved, and such.

Why do you want to work for our hotel?

Most likely this will be a follow-up to the prior question. HR wants to see if you will be a good fit with the company, and whether your values align with the organization's culture and vision. Be genuine when replying, and mention key items that you look for in a workplace, for example, the hotel's management style, treatment and service towards customers, reputation in the industry, amongst other responses. You can possibly talk about how the company is known to thoroughly train and guide employees to become successful hospitality professional.

How would you handle guest problems/complaints?

This question is designed to test your customer service skills, and how well you can handle difficult situations. This is a great opportunity for you to share a story of a time when you were able to calmly deal with an unhappy customer. You can also say that it was a valuable learning experience.

Where do you see yourself in five years?

As mentioned before, the hospitality industry is a really tight knit community, where everybody knows everybody. So oftentimes, people will leave positions for jobs that friends or family have suggested to them. That's why hiring managers prefer to take in individuals that are stable and are willing to stay with the company for a greater period of time. Let your interviewer know that you are interested in working in long-term position, and how you are not one to jump from job to job.

Do you consider yourself a leader or a follower?

This is a very good question, but also somewhat challenging to answer, since it really depends. If you say 'leader,' it might mean that you are not a team player. But if you say 'follower,' it can suggest that you are not very independent, and will have to constantly rely on directions. There is no one, set-in-stone, correct answer for this, so just be honest. Explain why you chose that label, and back up your answer with some convincing and supporting words.

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How to Answer "Tell Me About Yourself"

 

"Tell me about yourself" is pretty much a requisite in all job interviews. After all, employers want to find out and learn more about you, and see whether you are suitable for the position. You may think, "Why would I need to practice talking about myself?" In actuality, most people aren't fully prepared to answer this question successfully. So here are the key points you need to remember when introducing yourself to a hiring manager:

#1: Expand on your resume.

Do not word-for-word say what you wrote on your cover letter or resume. Recruiters have already seen them before they invited you into the interview. You may refresh them of your background, but only with the main items. For example, if you held several roles in the past, consider saying, "I am well-versed in the hospitality industry with four years of hotel experience under my belt."

#2: Mention your greatest achievements.

It's okay to boast a little bit. Highlight a quality or instance you were positively noticed for. Try to speak about something special and something highly quantifiable, rather than abstract, so that it can be easily retained in the recruiter's memory. If you are applying for an executive chef position, you can talk about how you had revamped the menu at the restaurant you previously worked at, and how resulted in increased sales of $20,000.

#3: Use descriptive words in your pitch.

Stick to a set of vocabulary that evokes professionalism. Your wording sets the tone and shows that you are capable and confident. For instance, use the words like leader, expert or established, rather than started or followed.

#4: Pace your speech.

Remain calm, and do not rush it. Talking too slow or using an excessive amount of filler words (um, like, etc.) is not good either. If it helps, you can also try pausing shortly between each statement, so your thoughts are more organized. Perfecting your speech comes with practice, so rehearse in front of the mirror or with a family/friend.

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