Fair Processing Notice for Candidates

At Harri, we respect your personal data. This Fair Processing Notice explains how we will continue to use our candidates' personal data when creating a profile on Harri.

OUR CONTACT DETAILS

Harri U.S. LLC - 665 Broadway, Suite 402, New York, NY 10012

Harri U.K. - 33 Foley Street, London, W1W 7TL

Our Data Protection Officer is Kristy Gouldsmith and she can be contacted at DPO@harri.com

WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU? HOW WILL WE USE THAT PERSONAL DATA?

We collected and processed your personal data when you created a profile on Harri.

In order to create a profile and apply for jobs, we needed your name, email address, phone number, your employment details, if you had them (employer, position, duties, dates) and education (institution, location, qualification, dates).  We asked you to describe yourself in three words and to write a bit about yourself for your profile.  We asked for your references, if you have any. You also had the option to upload your CV and a photograph of you.

You can continue to use your Harri profile to apply for jobs on our platform or to apply for a job with an employer, if they are using Harri. 

Once you have applied for a job using your Harri profile, the employer will have access to your application and will be able to use it to assess your suitability as a candidate with them. The employer can use Harri in the recruitment process to schedule interviews, make recruitment notes and to contact you. The employer can also use Harri to ask specific questions during the recruitment process.

Your Harri profile will remain on Harri until you decide to delete it.  If you want to delete your profile, please contact us at support@harri.com. We will suspend your profile immediately, and purge your profile 90 days after receiving your request, just in case you change your mind in the meantime.

WHAT IS OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA? 

We need a legal basis in order to process your personal data.  Creating a Harri profile is entirely your choice, so our legal basis for its processing is with your consent.  You can put in as much or as little information as you like.  You can withdraw your consent at any time and request that your profile be deleted.

When you apply for a job, the sending of the application (eg. the one-click apply) is a clear affirmative action that you wish to apply for that job and therefore, the processing will be with your consent.

DO WE USE ANY AUTOMATED DECISION MAKING?

Harri, by default, does not use any automated decision making. However, an employer might use automated decision-making in their recruitment questions. This will differ depending on the company you are applying for. Please read their Fair Processing Notice for more information on their recruitment process.

WHO DO WE SHARE YOUR PERSONAL DATA WITH?

We share your personal data with the following recipients:

• Our software providers

• Employers

• Harri (US) LLC

• Harri Ramallah

DO WE TRANSFER YOUR PERSONAL DATA OUTSIDE OF THE EU OR EEA? 

Harri is a U.S. company, so we will transfer your personal data to the U.S.A. and to our sister company in Ramallah, Palestine. But don’t worry, your data is fully protected!  Harri has applied to be on Privacy Shield and we are using EU Model Contracts, too.

HOW LONG DO WE KEEP YOUR PERSONAL DATA FOR? 

You can have a profile on Harri for as long as you like and it is up to you when you would like to delete it.  When you apply for a job with an employer, please read their Fair Processing Notice to see how long they will hold your personal data for.

YOUR RIGHTS

You have rights in respect of our processing of your personal data which are:

• To access to your personal data and information about our processing of it. You also have the right to request a copy of your personal data (but we will need to remove information about other people)

• To rectify incorrect personal data that we are processing

• To request that we erase your personal data if we no longer need it

• To request that we erase your personal data if we are processing your personal data by consent and you withdraw that consent

• To request that we erase your personal data if we no longer have a legitimate ground to process your personal data

• To request that we erase your personal data if we are processing your personal data unlawfully

• To object to our processing if it is by legitimate interest

• To restrict our processing if it was by legitimate interest

• To request that your personal data be transferred from us to another company if we were processing your data under a contract or with your consent and the processing is carried out automated means.

If you want to exercise any of these rights, please contact us.

If you have any questions or concerns, please email DPO@harri.com as most matters can be resolved informally in the first instance.

You also have the right to lodge a complaint about our processing to the UK's Information Commissioner's Office.

Employee Tutorial: How to Use TeamLive

Welcome to Team.Live, scheduling and communications created specifically for the hospitality industry.  

Team.Live streamlines the scheduling process, makes it easier to submit requests and allows teams to communicate more efficiently.

After receiving an invite to join from your employer, you can access Team.Live by visiting “Team dot Live” on your browser or via the TeamLive mobile app which is a free download.

• Open up your internet browser
• In the URL bar on top, enter in team.live
• Use the credentials that were sent to your email to login to your account

When you sign into TeamLive, you’re taken directly to your schedule.

ou can switch your view from here to show your personal schedule by choosing the top bar.

Sort by positions or person.

You can click on the dates to see a future or past schedule.

You can also select if you would like to have a day or week view.

To access communications with your team click on the blue chat bubble on the bottom left of your screen.  This will bring you to the news feed.

If you’d prefer to chat one-on-one with a co-worker, go to Messages located on the top right corner. Some examples of what you can do with instant messaging includes request time or ask a fellow co-worker to cover for you.

How to Communicate on TeamLive

• Select Messages to start a message.
• Select the employee you would like to send a message to.
• Type the message in the text box.
• Press the paper airplane in blue on the bottom right to send the message.

How to Send a Shift Swap Request

To request a shift swap with another coworker, navigate to Shift Offer and click it. Depending on the settings your manager has in place, your request will either be automatically approved, or sent to your manager for review. Once they have decided whether to approve or deny your request, you will receive a notification. You can offer your schedule to a specific team member or offer it to the entire team.

How to Swap Shifts on TeamLive

• Select shift offer.
• Click on the drop down to select one of your schedule shifts
• Supply a reason and select who you would like to offer the shift to.

You can manage your time off requests in the Time off tab.  This is how your managers will approve your time off.

How to Request Time Off on TeamLive

• Select Time Off
• Enter the start and end date that you are requesting off
• Enter the reason in the text box
• Press Send to alert your manager

Setting Your Availability on TeamLive

The Availability tab allows you to set the days and times you are available to work. This makes scheduling easier in the case that you go to school, have another job or have other responsibilities you need to take care of.

When in the availability tab, select new request.

Make sure you select the starting date of this request and then how often this request is to repeat from the drop down.

Once you have entered this information you can drag and drop on the time table below to fill in your time slots.

it the green submit button on the top right corner and then your manager will be alerted with the reason.

How to Find Your Teammates on TeamLive

You can see all your team members in the Team tab, by clicking on Team.

How to Update Your Profile on TeamLive

If you would like to update the information on your employee card you can do this under the Settings tab.

Schedule Updates on TeamLive

Any time a schedule is changed, you will receive a notification. No more surprises or confusion.

• Make sure you have your correct email
• Make sure you have your correct mobile#

TeamLive makes accessing your work schedule, communication with your team and making time off requests easier and more efficient than ever before.

Chef Essentials: Knife Roll

One of the first skills aspiring chefs need to learn and master is knife skills. Knife skills are all-important when working in a professional kitchen and can take your art of cooking to a greater level. To do proper knife work, you need to be have a professional set of tools. A chef without his/her knife roll is like a business person without their briefcase.

These are the essential tools for any well-equipped chef:

#1: Chef’s Knife

The chef’s knife is one of the most versatile knives in the knife roll. It can be used for nearly almost any type of food, from chopping vegetables for service to slicing fruit for pastries. The large blade of the chef’s knife allows for balanced cutting, which helps in cutting ingredients into uniform sizes and even cooking.

Steal: Victorinox Fibrox Straight Edge Chef's Knife, 8-Inch
Splurge: Wusthof Classic 8-Inch Cook's Knife

#2: Paring Knife

For more precise knife work, a paring knife is essential. It is known to be the smaller form of the chef’s knife, ranging from 2.5 inches to 4 inches in length. It can be used for various tasks, such as mincing small food items like shallots and garlic to segmenting oranges for plating.

Steal: Victorinox Swiss Classic 4-Inch Paring Knife, Spear Tip
Splurge: Wusthof Classic 3-1/2-Inch Paring Knife

#3: Boning Knife

A boning knife is a must for a chef that handles poultry, meat or fish on daily basis. The narrow, long blade allows for easy and precise removal of bones during prep. When choosing a boning knife, flexibility is key; it can be either flexible or stiff. A more flexible boning knife allows for better control, while a stiffer blade is extra handy for thicker cuts of meat.

Steal: Victorinox 6-Inch Flex Boning Knife with Fibrox Handle
Splurge: Wusthof Classic 6-Inch Flexible Boning Knife

#4: Serrated Knife

The go-to knife for a culinary professional that works with pastries is the serrated knife. It is also known as a bread knife, dentated, sawtooth or toothed blade. The jagged blade is ideal for gliding through delicate goods, with hard exteriors but soft interiors, without crushing and ruining them.

Steal: OXO Good Grips 8 Inch Bread Knife
Splurge: Wusthof Classic 10-Inch Bread Knife

#5: Santoku Knife

The santoku knife and the chef’s knife are pretty similar in that they are all-around workhorses in the kitchen. However, a santoku knife is better designed for rougher cuts and scooping ingredients into bowls. It is especially useful when preparing large volumes of food. What makes a Santoku knife special is the Granton edge; the unique pattern allows for easy slicing of sticky foods.

Steal: OXO Good Grips Professional 6-1/2-Inch Santoku Knife
Splurge: Wusthof 4183-7 Wusthof Classic 7-Inch Santoku Knife, Hollow Edge

#6: Knife Sharpener

Remember, a dull knife is a dangerous knife, and a sharp knife is a safe knife. To ensure a chef’s safety, a knife sharpener needs to be in their knife kit. There are several types of knife sharpeners out there: grinding stone, sharpening steel rod and electric. Most chefs prefer the sharpening steel rod-style knife sharpeners since they can be easily stored in their roll up. 

Steal: Winware 12" Stainless Steel Sharpening Steel
Splurge: Wusthof 10-Inch Sharpening Steel

#7: Roll Up Knife Bag

A chef’s knives are precious (and expensive!) investment pieces. They need to be cleaned properly and placed in a roll up knife bag. The bag makes it easy for chefs to transport their knives to and from work.

Steal: Messermeister 5-Pocket Padded Knife Roll, Black
Splurge: The Ultimate Edge 2001-12BN 12-Piece Knife Roll, Black

Watch and learn basic knife techniques of cutting, chopping and slicing from Chef Jacques Pépin:

3 Questions Candidates Should Ask Restaurant Hiring Managers

Restaurant hiring managers are typically the ones asking the questions during a job interview. It is a nice change when they receive questions from you, since it shows that you are engaged in the conversation and are interested in the job. Here are some questions that restaurant employers like to be asked:

#1: What do you expect from me in the first month of working?

This question may seem like you are jumping the gun, as if you are already hired. However, it is still a great question to ask the hiring manager because it shows that you are thinking ahead. Also, the hiring manager will see that you are goal-oriented and look to succeed in the new role. When working at a restaurant, every employer has different expectations, so it is a good idea to get a feel of what the business particularly looks for from their staff.

#2: How do you measure success?

This is a great follow-up to the previous question. When you ask this, hiring managers again will see that you care about succeeding and want to know how you can achieve that. In addition, it shows that you are responsible and hold yourself accountable to your work. For example, you may want to ask how your performance will graded, whether it be based on number of sales, customer feedback or another factor.

#3: What are some challenges I may face in this role?

A question like this indicates to the hiring manager that you understand the position will have both positives and negatives. Let your interviewer know that you welcome challenges, and are one to find solutions. You not are afraid when you are faced with problems, and can manage difficulties. The hospitality industry itself is full of surprises, so your hiring manager will definitely appreciate that you are able to handle all types of predicaments. 

Want more job interview advice? See these following articles: 

• 5 Things to Never Say in an Interview
• 3 Reasons Why You Shouldn’t Lie in a Job Interview
• Avoid These Job Interview Mistakes

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Restaurant and Hospitality Job Search Mistakes

Having trouble finding a job on Harri? You may not be fully utilizing the suite of tools we offer. Here are some tips to help you on your way to being employed: 

#1: Narrow down your search.

We offer countless restaurant and hospitality job opportunities on our platform. Instead of going through the job listings one by one, use the search and filter options on the left-hand side. If you only want to work in restaurants and have a front-of-house role, specify that so you only see those jobs in your results. On Harri, you can select the type of position, type of restaurant and even type of cuisine you are interested in working with.

#2: Your image is extremely important.

The way you present yourself online and offline are noted by hiring managers. Make sure your online profiles are polished and up-to-date. Also, remember to contact employers with a professional email. Read here for ways on how to improve your Harri profile. Your attire is key too. Dress properly when taking a profile photo and when going on a job interview. See our post, Tips for a Professional Profile Photo, for more advice.

#3: Double check on your references.

A bad reference can totally ruin your chances of finding that job you were hoping for. Confirm that your professional and personal references will be speak highly of you. Not having somebody to give you a positive recommendation may also be just as bad. If you unsure how to ask your employer (or former employer) to be your reference, take a look at How to Ask Someone for a Job Reference.

#4: Understand that you may not find your 'dream job' immediately.

Searching for the perfect job may take some time. You can still take on other opportunities while you find the perfect one for you. If you are presented with something that does not meet your requirements 100%, consider taking it anyways, so that you can build up your experience and develop your skills. In addition, understand that hiring in the hospitality industry goes through waves. You might just be looking for a new job at the wrong time. Check for open opportunities frequently, both on desktop and mobile, if you are on-the-go. In addition, sign up for Harri’s job alert notifications, where we will send you updates on jobs that match your preferences. 

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LOOKING TO WORK IN HOSPITALITY?

DISCOVER WHO'S HIRING ON HARRI

Follow Harri on Facebook and Twitter
for real time job posts and industry news.