How to Dress for a Restaurant Job Interview

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Dressing appropriately for a job interview is one way you can make a good impression. Yet, it can be quite difficult, since the restaurant and hospitality industry is pretty diverse. From fast casual to upscale, the attires vary. Fortunately, the basic rules apply to all.

  • Wear clean, wrinkle-free clothes.
  • Do not wear jeans or hats.
  • Take off distracting jewelry, piercings and accessories.
  • Keep it professional and avoid revealing too much skin.
  • Trim fingernails and facial hair.

Here are some wardrobe tips for specific roles:

Chefs and Managers

For these roles, you should dress in a suit, or the minimum, a dress shirt and tie; as these positions are the key players in restaurant management. If the restaurant you are applying for is more laid back, business-casual, such as khakis and a button-down shirt, is suitable.

Servers

Servers are the faces of the restaurant floor, so it is important to look tidy and fresh. For formal restaurants, men should wear a suit or dress pants with a shirt, tie and blazer; for women, a pant suit or knee-length skirt is acceptable. For other types of settings, familiarize yourself with the restaurant’s standard uniform and wear clothing that is similar in style.

Cooks and Supporting Roles

The wardrobe for these staff is typically flexible, because, more often than not, they are not seen by patrons. However, it does not mean sneakers or a t-shirt are appropriate. Wear casual dress pants or slacks with a collared top, and a pair of shoes.


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Restaurant Beverage Orders Decline as Consumers’ Tastes Shift

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Although consumers order a beverage 70 percent of the time when visiting restaurants and other foodservice outlets, beverage orders have declined 4 percent or 2 billion servings over a five year period, finds The NPD Group, a leading global information company. Consumers changing tastes and cost consciousness are behind declines, finds a new NPD foodservice market research report.

There are more growing beverages at restaurants in the last five years than declining, but the declining beverages, like carbonated soft drinks, are larger in servings volume, according to NPD’s Beverages at Foodservice: Satisfying our Thirst for Beverages report which examines consumers’ beverage choices, what and where they order, and the importance of variety in driving their decisions. Iced/frozen coffee, specialty coffee, tap water, and bottled water top the list of growing beverages. Diet and regular carbonated soft drinks, milk, and brewed coffee have lost the most servings of the declining beverages.

The growing beverages, like iced and specialty coffee, get a boost from the fact that consumers “love” these beverages and will make a special visit to get them. These beverages are also more likely to be ordered for a snack. Also behind growing beverages, like tap water, is cost consciousness, consumers will forego a purchased beverage and opt for tap water instead, or visit another location in order to get a lower-priced beverage, finds the NPD report.

Declining beverages, like carbonated soft drinks and milk, which account for nearly 50 percent of all beverages ordered at foodservice, have lost 4 billion servings since 2010. Though declining beverages are down overall, they are purchased with the most frequency of all beverage categories – about two-thirds purchase them during most or every foodservice visit. These beverages are typically ordered at dinner or lunch.

“Despite recent declines in beverage servings, the fact is that beverages are still an important part of foodservice visits – whether by themselves or as part of a meal,” says Warren Solochek, president of NPD’s Foodservice Practice. “In order to drive beverage orders, foodservice operators will need to understand consumers’ changing tastes and offer an array of quality beverage choices, including healthy options.”

About The NPD Group, Inc.

The NPD Group provides market information and analytic solutions that drive better decision-making and better results. The world’s leading brands rely on us to help them get the right products in the right places for the right people. Practice areas include apparel, appliances, automotive, beauty, consumer electronics, diamonds, e-commerce, entertainment, fashion accessories, food consumption, foodservice, footwear, home, mobile, office supplies, retail, sports, technology, toys, video games, and watches / jewelry. For more information, visit npd.com and npdgroupblog.com. Follow us on Twitter: @npdgroup.

(via PRWeb)

Danny Meyer Eliminates Tipping from USHG's Restaurants

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On Wednesday, October 14th, Danny Meyer revealed that he would be eliminating tipping from his Union Square Hospitality Group restaurants. This huge announcement created shockwaves throughout the restaurant and hospitality industry.

The blank tip line will be gone, and patrons will just see one total. Meyer explained that service charges will already be accounted for in the menu prices.

The policy would first be instated at The Modern, which is housed inside the Museum of Modern Art, in November. The chef, Abram Bissell, had previously pushed for the change because it meant a rise in salaries for his employees, an increase from $11.75 to an expected $15.25. Higher wages would attract more qualified culinary professionals too. Meyer agreed and mentioned, "If cooks' wages do not keep pace with the cost of living, it's not going to be sustainable to attract the culinary talent that the city needs to keep its edge."

Meyer has been a part of the restaurant scene for 30 years now, and he, too, realized that the wage gap between front-of-house and back-of-house members have dramatically changed since he first started. He stated, "The kitchen income has gone up no more than 25 percent. Meanwhile, dining room pay has gone up 200 percent."

He plans to roll out the gratuity-free practice in the other restaurants within his empire, including Gramercy Tavern, Union Square Cafe and 11 more, by the end of 2016.

Meyer is not the first successful restauranteur to do away with tipping. Last month, Top Chef judge and fellow restaurant owner, Tom Colicchio, decided to stop taking tips during lunch service at his Flatiron flagship, Craft. It seems that both the customers and staff have been taking the new system pretty well. Colicchio said, "None of the waiters has quit yet, so that's a good sign."

(via NY Times)


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Tips on How to Build Your Online Reputation

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The Internet and social networking play a bigger part in our everyday lives than you think. CareerBuilder found that more than half of hiring managers research applicants using search engines, and 52 percent said they used social networking sites.

It goes to show that you need to be careful of what you put out there on the world wide web. However, you can use these online profiles to help you stand out and distinguish yourself from others in the talent pool.

Here are a few ways you can create a better online reputation and impress your employer:

#1. Exhibit skills and experience.

You can provide your work history in a generic format, but that's just boring. Enhance your profile with graphics or other stimulating visuals to highlight your progression and career growth. You can create an infographic or timeline for greater support. On Harri, you can tag your profile with specialty keywords of your skills and experience, including "POS Systems", "Advanced Knowledge of Cash Registers/Money Handling", amongst many more.

#2. Display your craft.

Share files or links to your personal website and portfolio. This helps break up the amount of reading that your employer may have to do, and increases your memorability factor. Examples of popular types of imagery that are uploaded on Harri include coffee/latte art and beautifully presented/plated dishes.

#3. Show your personality through videos.

Show off your character with videos. Film yourself in your working environment, may it be working in the kitchen or behind the counter. If you like to get more personal, you can also share a short clip of you enjoying your favorite activity or hobby. You can easily import videos in the Gallery portion of your Harri profile.

#4. Provide professional references.

Include professional recommendations and references to boost your online reputation. It acts as written proof to employers of your capabilities.

With these few additions, you can raise your online presence to a greater level. Just make sure that you maintain a professional mindset when you manage all your channels, so that it doesn't hurt your chances of getting a job.


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Changes in Payment and Tipping with New Credit Cards

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On October 1st, major credit card companies like Visa, MasterCard, Discover and American Express, rolled out new card designs. Credit cards are now embedded with a small microchip, which makes it harder for hackers to access and duplicate.

James Issokson, a spokesperson from MasterCard said, "The industry is looking to provide safer ways for consumers to make payments and moving to a chip card is a safer way for consumers to make purchases at the register."

With the redesign, retail merchants are encouraged to replace their existing credit card readers to chip card terminals. If not, they may be held responsible for credit card fraud. As for those in the hospitality industry, restaurants will have to make modifications to their payment and tipping processes.

To complete a transaction, users will have to insert their cards into the machines, rather than swipe through a magnetic card reader. Also, with the new change, patrons will no longer be able to pay for their bill at the table.

Chris Biros, a restaurant manager at Olympos Diner, explained, "No longer is a customer going to be able to hand anybody their credit card anymore. They would have to go to the register, the card would have to be (dipped) by the employee and then the patron would have to enter their PIN number and with their PIN number it will come up with their check and then they will have to enter their tip."

However, Issokson refuted that establishments can choose to upgrade to portable payment terminals, which can be brought to a table, where customers can easily pay from their seats.

Biros argued that the new protocols will make the payment process more complicated. He stated, "It ends up being more work for the customer than the employee."

Amy Bracket, owner of Center Street Luncheonette, recently updated her restaurant's payment systems, but she doesn't seem to think that the new cards would make much of a difference. She said, "We're a pretty casual restaurant and sometimes folks will just come up to the counter and pay there."

She presumed that only after some time, she'll actually see if big changes need to be made. She exclaimed, "It's hard to say how it's going to affect us until it happens. This business is very fast and things happen on the fly and sometimes you just have to go with it."

(via My Record Journal)

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