Tips on How To Be a Successful Restaurant Owner
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Behind every great restaurant is a great restaurant owner. In order for your restaurant to become a success, you'll need to be an effective leader for your team. Here are four key pieces of advice on how to be a successful restaurant owner:
Listen to your staff.
Your staff, especially the front-of-house team, interact with customers on the daily. They have a first-hand account of what the dining hall is like, and what can be improved so that they can serve guests better. Hear your employees out by holding sessions where they can voice out their concerns. Stay close to them, so they feel comfortable enough to share their ideas.
Your guests are equally as important.
Like your staff, your customers' feelings should not be overlooked. Include a suggestions/comments card along with the bill, so that diners can rate their experience, the service, the food and other items that you want to know more about. Gather the cards and analyze them to see if there are any particular patterns. Publish the results, then have your staff go through them. Review the information as a group, as well, so that everybody understands what needs to be fixed.
Leave room for growth and expansion.
Keep in mind you cannot rush success. It is possible that your restaurant can expand in physical size/scale and you might need to hire more staff. Also, realize that at a certain point, growth and sales will slow down. Be sure to have a back-up plan or ideas on how you can help grow the business. Maybe consider opening a second location, or even relocating. If not, what about reworking your restaurant's concept, menu, etc.?
Remember your role as the leader.
As the restaurant owner, be sure that you lead by example. Conduct yourself as a person that is hard working and dedicated to the restaurant. When your employees see that, they will be encouraged to be so too. You want your staffers to know you as somebody that is strong and dependable.
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Romantic Hotspots That Are Hiring in NYC & LA
/Valentine's Day is a huge business day for the restaurant and hospitality industry. According to the National Restaurant Association, it ranks as the second most popular dining holiday of the year, trailing just behind Mother's Day. Nearly 25% of Americans are expected to eat out this upcoming weekend. Here are some romantic hotspots from both the East and West Coast that are holding Valentine's Day events, and are hiring at the moment:
NEW YORK
LOCANDA VERDE
Italian food is a Valentine's Day favorite for couples, so Locanda Verde will surely be a crowdpleaser. The TriBeCa Italian restaurant, founded by famed actor Robert DeNiro and NYC restauranteur Andrew Carmellini, is offering a $95 three-course prix fixe menu for Sunday. Guests will be treated to delights like, terrina di foie gras, porchetta and more.
Locanda Verde is currently staffing for several front-of-house and back-of-house positions, including Host/Hostess, Bartender, Line Cook and others.
NARCISSA
Narcissa, an inviting and romantic space adjacent to The Standard East Village, is a great NYC venue for Valentine's Day dinner. Executive Chef John Fraser, Chef de Cuisine Cruz Goler and Pastry Chef Deborah Racicot will be leading the kitchen on the Valentine's Day evening service, where diners can enjoy a fresh and seasonal, farm-to-table three dish meal for $85.
Apply to become a part of Narcissa's BOH team – Line Cook, Pastry Cook, Sous Chef and Overnight Cook.
LOS ANGELES
TERRINE
French cuisine is an excellent choice for Valentine's Day. Couples in LA looking for a lovely French meal will not be disappointed with Terrine, a brasserie located on Beverly Grove. Chef Kris Morningstar will be dishing out French classics like, lobster tian and chocolate terrine, throughout the day.
Take a look at Terrine's job openings for Reservationist, Dishwasher/Porter and Line Cook.
WOLFGANG PUCK AT HOTEL BEL-AIR
If you want to impress your significant other with an unforgettable dining experience, look no further than Wolfgang Puck at Hotel Bel-Air. Head Chef Hugo Bolanos crafted special Valentine's Day brunch and dinner menus, which feature Dover Sole, sea bass, chocolate whiskey cake and more, for the occasion.
Interested in working at Wolfgang Puck at Hotel Bel-Air? They're looking to hire a Host/Hostess, Busser, Executive Sous Chef and more.
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The Harri Total Talent Solution: Digital Applications & On Boarding
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Harri's Total Talent Solution empowers hospitality companies to discover, interview, hire and onboard new employees on a singular, intuitive and modern platform.
The days of using antiquated ATS's or fumbling through paperwork are over. Harri saves you time, money and most importantly, your sanity!
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While creating the #1 hospitality network in NYC, we realized the need for innovative technology to easily replace archaic hiring systems that Talent Professionals are currently forced to use. Harri’s full-suite solution brings the entire hiring and on boarding process into one modern, hospitality-optimized HR platform.
Harris Interview Scheduler
Beginning with our Advanced Interview Scheduler, Harri is building modern services that remove the traditional pain points associated with hospitality hiring.
Once you've found candidates for your open positions on Harri, the next step is the interview. Our Interview Scheduler allows for effortless management of interviews, drastically reducing the hassle of no shows. It instills a system of checks and balances allowing employers to indicate if a candidate has attended or missed an interview. If that weren't enough, the tool also allows interviewers the ability to take notes that seamlessly integrate with the AMS flow.
Product Features:
- Interview agenda
- Attendance (check-in or no show)
- Interview Notes
- Candidate response rate
Harri Digital Application
The final step in the hiring process is on-boarding new employees.
When it comes to moving applicants through the hiring process, most businesses are accustomed to using traditional methods for this process, such as paper forms and physical filing systems. With the introduction of Harri's Digital Applications and Employee On-Boarding, those days are coming to an end!
Our system removes paper as well as duplication of data by pulling the candidate’s information seamlessly from their initial application through the hiring process. Traditional applicant tracking systems lose over 70% of applicants because of inefficiency. Harri has built an intuitive and streamlined solution designed to enable the hiring manager to build the ultimate team efficiently.
Product Features:
- Basic information from Harri profile
- Business specific questions
- Self Identification and EEO reporting
- eSign and secure cloud storage for 2 years
- 100% Compliance with US Labor Laws
You wouldn't still use a type writer or a wall phone anymore, so why use out of date tools? You shouldn't have to, which is why we're here to help you hire the modern way. Learn how Harri can help your business by contacting our sales department.
Harri’s Hospitality Career Fair in LA Recap
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In the Fall of 2015, we held our first technology-focused hospitality career fair in NYC. It was a hit with both job seekers and employers alike. So much so that we decided to host one in Los Angeles at The Culver Hotel.
On Tuesday, January 26th, more than 20 of LA's top hospitality, restaurant and hotel groups were in attendance. Brands like, Chipotle, Le Pain Quotidien, IDG Restaurants, Shake Shack and more, networked and even hired some of our talented Harri members on the spot.
Job seekers were able to access and pre-apply to jobs that were being offered at the job fair with our Harri Mobile App. Employers could screen through the candidates, and learn a bit more about them in advance.
To see more, view our Photo Gallery.
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